{"id":11709,"date":"2019-11-15T16:03:00","date_gmt":"2019-11-15T16:03:00","guid":{"rendered":"https:\/\/alfaloc.pt\/alfaloc-wins-call-center-trophies-2019\/"},"modified":"2025-02-20T16:41:06","modified_gmt":"2025-02-20T16:41:06","slug":"alfaloc-wins-call-center-trophies-2019","status":"publish","type":"post","link":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/","title":{"rendered":"Alfaloc wins Call Center Trophies 2019!"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-os-clientes-alfaloc-merecem-o-melhor-atendimento-de-sempre\">Alfaloc customers deserve the best service ever!<\/h2>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"534\" src=\"https:\/\/alfaloc.pt\/alfaloc-es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-trofeu-2019-1024x534.png\" alt=\"\" class=\"wp-image-6903\" srcset=\"https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-trofeu-2019-1024x534.png 1024w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-trofeu-2019-300x156.png 300w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-trofeu-2019-768x401.png 768w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-trofeu-2019.png 1204w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h6 class=\"wp-block-heading\" id=\"h-da-esquerda-para-a-direita-joana-carreira-leonor-ferraria-marta-ferreira-filipe-coelho-e-goncalo-serra\"><em>(From left to right) Joana Carreira, Leonor Ferraria, Marta Ferreira, Filipe Coelho and Gon\u00e7alo Serra.) <\/em><\/h6>\n\n<p>And, modesty aside, it is well known that we boast of having this quality.<\/p>\n\n<h4 class=\"wp-block-heading\" id=\"h-se-forem-necessarias-provas-as-mais-valiosas-sao-as-opinioes-dos-clientes-alfaloc\"><strong>If proof is needed, the most valuable are the opinions of Alfaloc customers.<\/strong><\/h4>\n\n<p>But in the event that more evidence is still needed, we therefore decide to go to the fight!<\/p>\n\n<p>That&#8217;s exactly why we applied for the Call Center Trophies 2019.<\/p>\n\n<p>This competition, organized by Call Center Magazine in partnership with the renowned IFE by Abilways, is a great opportunity to demonstrate our excellence.<\/p>\n\n<p>In 2018, we also competed, and we managed to prove the quality of service by winning the <strong>trophies for Service via Social Networks (Facebook) and Omnichannel.<\/strong><\/p>\n\n<p>This year, we competed for the trophies again, facing giants in the sector, such as <strong>Nestl\u00e9, Nescaf\u00e9 Dolce Gusto, Leroy Merlin, Santander, Meo, NOS<\/strong>, among others, which, therefore, makes us even more proud of the results obtained.<\/p>\n\n<p>We brought home two trophies!<\/p>\n\n<p>The first was for <strong>Service via Social Networks<\/strong>, while the second was for<strong>Chat\/Whatsapp.<\/strong><\/p>\n\n<p>To explain these victories, we list below some of the most intrinsic characteristics of Alfaloc Customer Service:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Speed and effectiveness of response;<\/strong><\/li>\n\n\n\n<li><strong>Personalization of service;<\/strong><\/li>\n\n\n\n<li><strong>Sympathy and cordiality;<\/strong><\/li>\n\n\n\n<li><strong>Custom-built solutions.<\/strong><\/li>\n<\/ul>\n\n<p>On Social Networks, we are, therefore, renewing the quality seal.<\/p>\n\n<p>As for the service via chat\/whatsapp, we are now facing a new achievement!<\/p>\n\n<p>The chat on the Alfaloc website is a consolidated practice that we have been bringing for a few years, and where we have noticed, from month to month, an increase in the number of customers who opt for this form of contact. This allows them to have a quick and assertive response in the blink of an eye. <\/p>\n\n<h4 class=\"wp-block-heading\" id=\"h-o-whatsapp-por-sua-vez-e-uma-das-novidades-muito-recentes-da-alfaloc\">Whatsapp, in turn, is one of Alfaloc&#8217;s very recent novelties!<\/h4>\n\n<p>This novelty, which has been awaited for some time, we feel has become a great success!<\/p>\n\n<p>In order to make the request for a quote, a shipment or a question about the date of receipt of the order increasingly immediate and practical, Alfaloc is therefore also available on <strong>Whatsapp<\/strong>, through the number <strong>917 777 100<\/strong>.<\/p>\n\n<p>All this in the name of Alfaloc Customer satisfaction.<\/p>\n\n<p>We present in this photo the Customer Service team, mainly responsible for these victories:<\/p>\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"600\" height=\"400\" src=\"https:\/\/alfaloc.pt\/alfaloc-es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-premios-torfeus.jpg\" alt=\"\" class=\"wp-image-6904\" srcset=\"https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-premios-torfeus.jpg 600w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-premios-torfeus-300x200.jpg 300w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/figure>\n\n<p>To receive the awards, Filipe Coelho, Director of Customer Service, as well as Marta Ferreira, Customer Service Supervisor, attended the ceremony.<\/p>\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"1024\" data-id=\"6906\" src=\"https:\/\/alfaloc.pt\/alfaloc-es\/wp-content\/uploads\/sites\/2\/2024\/08\/notica-certificado-trofeu-2-1024x1024.png\" alt=\"\" class=\"wp-image-6906\" srcset=\"https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/notica-certificado-trofeu-2-1024x1024.png 1024w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/notica-certificado-trofeu-2-300x300.png 300w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/notica-certificado-trofeu-2-150x150.png 150w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/notica-certificado-trofeu-2-768x768.png 768w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/notica-certificado-trofeu-2.png 1181w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" data-id=\"6905\" src=\"https:\/\/alfaloc.pt\/alfaloc-es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-certificado-trofeus--1024x1024.png\" alt=\"\" class=\"wp-image-6905\" srcset=\"https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-certificado-trofeus--1024x1024.png 1024w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-certificado-trofeus--300x300.png 300w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-certificado-trofeus--150x150.png 150w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-certificado-trofeus--768x768.png 768w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-certificado-trofeus-.png 1181w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n<p>Stay close for more news.<\/p>\n\n<p>By itself, we go further.<\/p>\n\n<p><strong><em>Alfaloc Team<\/em><\/strong><\/p>\n\n<p><\/p>\n\n<p><\/p>\n\n<p>You can find out more at:<\/p>\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/alfaloc.pt\/alfaloc-es\/en\/call-center-trophies-2018-alfaloc-won-this-time\/\">Alfaloc wins Call Center Trophies 2018<\/a><\/h4>\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/alfaloc.pt\/alfaloc-es\/en\/call-center-trophies-2017-alfaloc-made-a-big-debut\/\">Alfaloc debuts in the Call Center Trophies (2017)<\/a><\/h4>\n\n<h4 class=\"wp-block-heading\">Reference to the Winners in the media:<\/h4>\n\n<ul class=\"wp-block-list\">\n<li><strong>Call Center Magazine<\/strong>\n<ul class=\"wp-block-list\">\n<li><strong>Announcement of the 2019 Winners: <\/strong><a href=\"https:\/\/www.callcentermagazine.net\/contact-centers\/e-os-vencedores-do-trofeu-call-center-2019-sao\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.callcentermagazine.net\/contact-centers\/e-os-vencedores-do-trofeu-call-center-2019-sao\/<\/a><\/li>\n\n\n\n<li><strong>2019 Winners, by Brand:<\/strong> <a href=\"https:\/\/www.callcentermagazine.net\/trofeus-call-center\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.callcentermagazine.net\/trofeus-call-center\/<\/a><\/li>\n\n\n\n<li>Global Contact Center: <a href=\"https:\/\/www.callcentermagazine.net\/contact-centers\/faltam-duas-semanas-para-o-global-contact-center\/\">https:\/\/www.callcentermagazine.net\/contact-centers\/faltam-duas-semanas-para-o-global-contact-center\/<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>Human Resources and <a href=\"https:\/\/www.human.pt\/2019\/11\/07\/edicao-21-do-global-contact-center\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.human.pt\/2019\/11\/07\/edicao-21-do-global-contact-center\/<\/a> Management<\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>IT Insight <a href=\"https:\/\/www.itinsight.pt\/news\/eventos\/the-future-cx-is-also-human-em-destaque-no-global-contact-center-\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.itinsight.pt\/news\/eventos\/the-future-cx-is-also-human-em-destaque-no-global-contact-center-<\/a><\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>Logistics &amp; Transportation Today <a href=\"https:\/\/www.logisticaetransporteshoje.com\/insights\/tem-um-servico-de-atendimento-ao-cliente-vencedor-candidate-se\/\">https:\/\/www.logisticaetransporteshoje.com\/insights\/tem-um-servico-de-atendimento-ao-cliente-vencedor-candidate-se\/<\/a><\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>Portuguese Association of Contact Centers <a href=\"https:\/\/www.apcontactcenters.org\/post\/back-to-basics-the-future-cx-is-also-human\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.apcontactcenters.org\/post\/back-to-basics-the-future-cx-is-also-human<\/a><\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>MSN News <a href=\"https:\/\/www.msn.com\/pt-pt\/noticias\/ultimas\/e-os-vencedores-do-trof%C3%A9u-call-center-2019-s%C3%A3o%E2%80%A6\/ar-BBWIshH\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.msn.com\/pt-pt\/noticias\/ultimas\/e-os-vencedores-do-trof%C3%A9u-call-center-2019-s%C3%A3o%E2%80%A6\/ar-BBWIshH<\/a><\/li>\n<\/ul>\n\n<ul class=\"wp-block-list\">\n<li>Young Study <a href=\"https:\/\/www.youtube.com\/watch?v=3XDhr9wk4cg\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.youtube.com\/watch?v=3XDhr9wk4cg<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Alfaloc customers deserve the best service ever! (From left to right) Joana Carreira, Leonor Ferraria, Marta Ferreira, Filipe Coelho and Gon\u00e7alo Serra.) And, modesty aside, it is well known that we boast of having this quality. If proof is needed, the most valuable are the opinions of Alfaloc customers. But in the event that more [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":10138,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[244,222],"tags":[297,502,505,503,504,267,361],"class_list":["post-11709","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-certifications-en","category-news","tag-alfaloc-en","tag-call-center-trophies-2019","tag-certificate","tag-customer","tag-customer-service-en-2","tag-quality","tag-sac-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Alfaloc wins Call Center Trophies 2019! - Alfaloc ES<\/title>\n<meta name=\"description\" content=\"Alfaloc customers deserve the best service ever! If evidence is needed, the most valuable are the opinions of our customers\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Alfaloc wins Call Center Trophies 2019!\" \/>\n<meta property=\"og:description\" content=\"Alfaloc customers deserve the best service ever! If evidence is needed, the most valuable are the opinions of our customers\" \/>\n<meta property=\"og:url\" content=\"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/\" \/>\n<meta property=\"og:site_name\" content=\"Alfaloc ES\" \/>\n<meta property=\"article:published_time\" content=\"2019-11-15T16:03:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-20T16:41:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-trofeu-2019.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1204\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"anitaricardo\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"anitaricardo\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/alfaloc-wins-call-center-trophies-2019\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/alfaloc-wins-call-center-trophies-2019\\\/\"},\"author\":{\"name\":\"anitaricardo\",\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/#\\\/schema\\\/person\\\/6e8bc905f7d2b369fccf0273fc35cd80\"},\"headline\":\"Alfaloc wins Call Center Trophies 2019!\",\"datePublished\":\"2019-11-15T16:03:00+00:00\",\"dateModified\":\"2025-02-20T16:41:06+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/alfaloc-wins-call-center-trophies-2019\\\/\"},\"wordCount\":546,\"image\":{\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/alfaloc-wins-call-center-trophies-2019\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/alfaloc.es\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2024\\\/08\\\/noticia-trofeu-2019.png\",\"keywords\":[\"Alfaloc\",\"Call Center Trophies 2019\",\"certificate\",\"customer\",\"Customer Service\",\"quality\",\"SAC\"],\"articleSection\":[\"Certifications\",\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/alfaloc-wins-call-center-trophies-2019\\\/\",\"url\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/alfaloc-wins-call-center-trophies-2019\\\/\",\"name\":\"Alfaloc wins Call Center Trophies 2019! - Alfaloc ES\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/alfaloc-wins-call-center-trophies-2019\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/alfaloc-wins-call-center-trophies-2019\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/alfaloc.es\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2024\\\/08\\\/noticia-trofeu-2019.png\",\"datePublished\":\"2019-11-15T16:03:00+00:00\",\"dateModified\":\"2025-02-20T16:41:06+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/#\\\/schema\\\/person\\\/6e8bc905f7d2b369fccf0273fc35cd80\"},\"description\":\"Alfaloc customers deserve the best service ever! If evidence is needed, the most valuable are the opinions of our customers\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/alfaloc-wins-call-center-trophies-2019\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/alfaloc.es\\\/en\\\/alfaloc-wins-call-center-trophies-2019\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/alfaloc-wins-call-center-trophies-2019\\\/#primaryimage\",\"url\":\"https:\\\/\\\/alfaloc.es\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2024\\\/08\\\/noticia-trofeu-2019.png\",\"contentUrl\":\"https:\\\/\\\/alfaloc.es\\\/wp-content\\\/uploads\\\/sites\\\/2\\\/2024\\\/08\\\/noticia-trofeu-2019.png\",\"width\":1204,\"height\":628},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/alfaloc-wins-call-center-trophies-2019\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Alfaloc wins Call Center Trophies 2019!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/\",\"name\":\"Alfaloc ES\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/#\\\/schema\\\/person\\\/6e8bc905f7d2b369fccf0273fc35cd80\",\"name\":\"anitaricardo\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9e5ec89c52b1d32d7ab680e5de52c29e4c855c3ecd63735926f623145fb3517a?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9e5ec89c52b1d32d7ab680e5de52c29e4c855c3ecd63735926f623145fb3517a?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/9e5ec89c52b1d32d7ab680e5de52c29e4c855c3ecd63735926f623145fb3517a?s=96&d=mm&r=g\",\"caption\":\"anitaricardo\"},\"url\":\"https:\\\/\\\/alfaloc.es\\\/en\\\/author\\\/anitaricardo\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Alfaloc wins Call Center Trophies 2019! - Alfaloc ES","description":"Alfaloc customers deserve the best service ever! If evidence is needed, the most valuable are the opinions of our customers","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/","og_locale":"en_US","og_type":"article","og_title":"Alfaloc wins Call Center Trophies 2019!","og_description":"Alfaloc customers deserve the best service ever! If evidence is needed, the most valuable are the opinions of our customers","og_url":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/","og_site_name":"Alfaloc ES","article_published_time":"2019-11-15T16:03:00+00:00","article_modified_time":"2025-02-20T16:41:06+00:00","og_image":[{"width":1204,"height":628,"url":"https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-trofeu-2019.png","type":"image\/png"}],"author":"anitaricardo","twitter_card":"summary_large_image","twitter_misc":{"Written by":"anitaricardo","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/#article","isPartOf":{"@id":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/"},"author":{"name":"anitaricardo","@id":"https:\/\/alfaloc.es\/en\/#\/schema\/person\/6e8bc905f7d2b369fccf0273fc35cd80"},"headline":"Alfaloc wins Call Center Trophies 2019!","datePublished":"2019-11-15T16:03:00+00:00","dateModified":"2025-02-20T16:41:06+00:00","mainEntityOfPage":{"@id":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/"},"wordCount":546,"image":{"@id":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/#primaryimage"},"thumbnailUrl":"https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-trofeu-2019.png","keywords":["Alfaloc","Call Center Trophies 2019","certificate","customer","Customer Service","quality","SAC"],"articleSection":["Certifications","News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/","url":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/","name":"Alfaloc wins Call Center Trophies 2019! - Alfaloc ES","isPartOf":{"@id":"https:\/\/alfaloc.es\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/#primaryimage"},"image":{"@id":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/#primaryimage"},"thumbnailUrl":"https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-trofeu-2019.png","datePublished":"2019-11-15T16:03:00+00:00","dateModified":"2025-02-20T16:41:06+00:00","author":{"@id":"https:\/\/alfaloc.es\/en\/#\/schema\/person\/6e8bc905f7d2b369fccf0273fc35cd80"},"description":"Alfaloc customers deserve the best service ever! If evidence is needed, the most valuable are the opinions of our customers","breadcrumb":{"@id":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/#primaryimage","url":"https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-trofeu-2019.png","contentUrl":"https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/noticia-trofeu-2019.png","width":1204,"height":628},{"@type":"BreadcrumbList","@id":"https:\/\/alfaloc.es\/en\/alfaloc-wins-call-center-trophies-2019\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/alfaloc.es\/en\/"},{"@type":"ListItem","position":2,"name":"Alfaloc wins Call Center Trophies 2019!"}]},{"@type":"WebSite","@id":"https:\/\/alfaloc.es\/en\/#website","url":"https:\/\/alfaloc.es\/en\/","name":"Alfaloc ES","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/alfaloc.es\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/alfaloc.es\/en\/#\/schema\/person\/6e8bc905f7d2b369fccf0273fc35cd80","name":"anitaricardo","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/9e5ec89c52b1d32d7ab680e5de52c29e4c855c3ecd63735926f623145fb3517a?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/9e5ec89c52b1d32d7ab680e5de52c29e4c855c3ecd63735926f623145fb3517a?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/9e5ec89c52b1d32d7ab680e5de52c29e4c855c3ecd63735926f623145fb3517a?s=96&d=mm&r=g","caption":"anitaricardo"},"url":"https:\/\/alfaloc.es\/en\/author\/anitaricardo\/"}]}},"_links":{"self":[{"href":"https:\/\/alfaloc.es\/en\/wp-json\/wp\/v2\/posts\/11709","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/alfaloc.es\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/alfaloc.es\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/alfaloc.es\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/alfaloc.es\/en\/wp-json\/wp\/v2\/comments?post=11709"}],"version-history":[{"count":1,"href":"https:\/\/alfaloc.es\/en\/wp-json\/wp\/v2\/posts\/11709\/revisions"}],"predecessor-version":[{"id":11710,"href":"https:\/\/alfaloc.es\/en\/wp-json\/wp\/v2\/posts\/11709\/revisions\/11710"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/alfaloc.es\/en\/wp-json\/wp\/v2\/media\/10138"}],"wp:attachment":[{"href":"https:\/\/alfaloc.es\/en\/wp-json\/wp\/v2\/media?parent=11709"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/alfaloc.es\/en\/wp-json\/wp\/v2\/categories?post=11709"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/alfaloc.es\/en\/wp-json\/wp\/v2\/tags?post=11709"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}