{"id":11313,"date":"2024-08-26T13:58:52","date_gmt":"2024-08-26T13:58:52","guid":{"rendered":"https:\/\/alfaloc.pt\/national-service-conditions\/"},"modified":"2025-02-10T11:36:45","modified_gmt":"2025-02-10T11:36:45","slug":"national-service-conditions","status":"publish","type":"page","link":"https:\/\/alfaloc.es\/en\/national-service-conditions\/","title":{"rendered":"National Service Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11313\" class=\"elementor elementor-11313 elementor-7480\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cc9281d e-flex e-con-boxed e-con e-parent\" data-id=\"cc9281d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1aef75d1 e-con-full e-flex e-con e-child\" data-id=\"1aef75d1\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-2be66224 e-con-full e-flex e-con e-child\" data-id=\"2be66224\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17fa471b elementor-widget elementor-widget-heading\" data-id=\"17fa471b\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 17-06-2024 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">Deliveries in mainland Portugal and Islands.<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bca9008 elementor-hidden-tablet elementor-hidden-mobile_extra elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"6bca9008\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 17-06-2024 *\/\n.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}.e-con{--container-widget-width:100%}.e-con-inner>.elementor-widget-spacer,.e-con>.elementor-widget-spacer{width:var(--container-widget-width,var(--spacer-size));--align-self:var(--container-widget-align-self,initial);--flex-shrink:0}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container,.e-con>.elementor-widget-spacer>.elementor-widget-container{height:100%;width:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer{height:100%}.e-con-inner>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner,.e-con>.elementor-widget-spacer>.elementor-widget-container>.elementor-spacer>.elementor-spacer-inner{height:var(--container-widget-height,var(--spacer-size))}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty,.e-con>.elementor-widget-spacer.elementor-widget-empty{position:relative;min-height:22px;min-width:22px}.e-con-inner>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon,.e-con>.elementor-widget-spacer.elementor-widget-empty .elementor-widget-empty-icon{position:absolute;top:0;bottom:0;left:0;right:0;margin:auto;padding:0;width:22px;height:22px}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52f6c07 elementor-widget elementor-widget-text-editor\" data-id=\"52f6c07\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 17-06-2024 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Before sending your orders, check the Terms of Service \u2013 National. Make sure you are complying with all restrictions, avoiding possible problems. <\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b04b elementor-widget__width-inherit elementor-widget-mobile__width-inherit alfaloc-ul padding-ul elementor-widget elementor-widget-text-editor\" data-id=\"2b04b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n<li>Weight\/Volume Ratio: For mainland Portugal and the Islands, the ratio is <strong>250 kg\/m3.<\/strong><\/li>\n<li>Maximum dimensions: The limit set is <b>200 <\/b><strong>cm,<\/strong> for any dimension in national transport.<\/li>\n<li>National: <strong>alfaloc<\/strong> applies the tariff to domestic shipments that include pickup, or delivery, to the postal codes of the delegations, as well as the alfaloc operations center.<\/li>\n<li>Collection Fee: If the collection is not carried out, as requested, for reasons beyond the control of <strong>alfaloc<\/strong>, a fee of \u20ac5 will consequently be charged.<\/li>\n<li>Second and Subsequent Delivery: If we do not deliver on the first attempt, we will apply an additional <strong>+70%<\/strong> fee for each extra delivery attempt.<\/li>\n<li>Additional Information: Get information about additional handling services, service restrictions and weight and dimension limits in national transport by contacting our <strong>Customer Service.<\/strong><b><br \/><\/b><\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f926f50 elementor-widget__width-inherit elementor-widget-mobile__width-inherit alfaloc-ul padding-ul elementor-widget elementor-widget-text-editor\" data-id=\"6f926f50\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a href=\"https:\/\/alfaloc.pt\/alfaloc-es\/servico\/race\/condicoes-de-servico-race\/#\"><strong>SEE COMPLEMENTARY SERVICES<\/strong><\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-584c0ea elementor-widget__width-inherit elementor-widget-mobile__width-inherit alfaloc-ul padding-ul elementor-widget elementor-widget-text-editor\" data-id=\"584c0ea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul>\n<li>Fuel Charge: We adjust, and disclose, <a href=\"https:\/\/alfaloc.pt\/alfaloc-es\/en\/fuel-surcharge\/\">the rate<\/a> weekly 5 days in advance.<\/li>\n<li>Documentation: Place the respective <a href=\"https:\/\/alfaloc.pt\/alfaloc-es\/en\/shipping-documents\/\">transport document<\/a> (delivery note, waybill, invoice) next to your shipments.<\/li>\n<li>Labelling: Ensure that all packages are properly labelled with the recipient&#8217;s identification and address.<\/li>\n<li>Packaging: We emphasize the importance of <a href=\"https:\/\/alfaloc.pt\/alfaloc-es\/en\/packaging-packaging\/\">care in the packaging <\/a>of orders and emphasize that the responsibility for packaging lies with the shipper.<\/li>\n<li>VAT: VAT will be applied on the price shown, at the legal rate in force<\/li>\n<li>General Conditions: Carriages will be carried out in accordance with the <a href=\"https:\/\/alfaloc.pt\/alfaloc-es\/en\/general-conditions\/\">General Conditions<\/a> of Alfaloc.<\/li>\n<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c68ad06 elementor-hidden-tablet elementor-hidden-mobile_extra elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"2c68ad06\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-299929cd elementor-widget elementor-widget-text-editor\" data-id=\"299929cd\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>See also <a href=\"https:\/\/alfaloc.pt\/alfaloc-es\/wp-content\/uploads\/sites\/2\/2024\/03\/condicoes_gerais_prestacao_servicos_PT_2020.pdf\" target=\"_blank\" rel=\"noopener\">General Conditions for the Provision of Services<\/a><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fcf3896 elementor-widget elementor-widget-text-editor\" data-id=\"3fcf3896\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Customer Service &#8211; sac@alfaloc.pt, 917 777 100 or 707 212 707<\/strong><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-797522b elementor-widget elementor-widget-text-editor\" data-id=\"797522b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>(Call to national mobile network)<br \/>(Call for national fixed value-added network. From a fixed number, call with a maximum cost of \u20ac0.09 + VAT per minute, with billing per second from the first minute.)<br \/>(From mobile number, call with a maximum cost of \u20ac0.13 + VAT per minute, with billing per second from the first minute. Effective cost dependent on operators.)<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f44f210 e-con-full e-flex e-con e-child\" data-id=\"6f44f210\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3d2b1f8d e-con-full e-flex e-con e-child\" data-id=\"3d2b1f8d\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5952ce38 elementor-widget elementor-widget-image\" data-id=\"5952ce38\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.22.0 - 17-06-2024 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/nacional.png\" class=\"attachment-full size-full wp-image-10201\" alt=\"\" srcset=\"https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/nacional.png 300w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/nacional-150x150.png 150w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/elementor\/thumbs\/nacional-150x150.png 400w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/elementor\/thumbs\/nacional-150x150.png 500w, https:\/\/alfaloc.es\/wp-content\/uploads\/sites\/2\/2024\/08\/elementor\/thumbs\/nacional-qszablqao3q1hjyfr2f7r0ghgx0j2owh64u04fd1w0.png 200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71ab07c7 e-con-full e-flex e-con e-child\" data-id=\"71ab07c7\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4d43572d e-con-full e-flex e-con e-child\" data-id=\"4d43572d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f9b5712 elementor-widget elementor-widget-ws-form\" data-id=\"6f9b5712\" data-element_type=\"widget\" data-widget_type=\"ws-form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<form action=\"https:\/\/alfaloc.es\/en\/wp-json\/ws-form\/v1\/submit\" class=\"wsf-form wsf-form-canvas\" id=\"ws-form-1\" data-id=\"26\" data-instance-id=\"1\" method=\"POST\"><\/form>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Deliveries in mainland Portugal and Islands. Before sending your orders, check the Terms of Service \u2013 National. Make sure you are complying with all restrictions, avoiding possible problems. Weight\/Volume Ratio: For mainland Portugal and the Islands, the ratio is 250 kg\/m3. Maximum dimensions: The limit set is 200 cm, for any dimension in national transport. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11313","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>National Service Conditions - Alfaloc ES<\/title>\n<meta name=\"description\" content=\"Check the conditions of the Alfaloc National service. 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